FAQ

Here you will find the answers to our most frequently asked questions. Can't find what you're looking for? Please feel free to contact our Customer Service.

Holiday season

Last date to place order before Christmas

Last day to place orders for delivery before Christmas Eve:

FOR POSTERS AND FRAMES:

  • Within Sweden: 14 dec
  • Within Europe: 10 dec
  • Outside Europe: 7 dec

FOR OTHER PRODUCTS:

  • Within Sweden: 18 dec
  • Within Europe: 16 dec
  • Outside Europe: 14 dec

Please place your order well in advance to avoid late delivery. Of course, unforeseen delays are always possible, so we recommend placing any time-sensitive orders sooner rather than later.

We are offering extended return rights until January 6, 2026.

Extended return policy during the Holiday season

Extended return rights apply until 6 January 2026.

Please note that the extended right return do not apply to holiday decorations, custom orders, cut fabric, gift cards, or seasonal items.

Opening hours during Christmas and New Year

We will be open extra hours on Monday, 22 December, 11:00 – 16:00.

Our shop in Spinneriet will be closed on Christmas Day, 25 December, and New Year's Day, 1 January, during the Holidays, but otherwise we will be open as usual: Thursday – Sunday, 11:00 – 16:00.

Happy Holidays and welcome!

Can I collect my order in your store?

Yes, when you shop within Sweden, you get pick up in store as a shipping option at checkout. Our customer service will notify when your order is ready for pickup, normally within 1-5 working days. Welcome to collect it during the shop's opening hours, Thursday-Sunday, 11:00 – 16:00.

When you shop from a country outside of Sweden you will not get the option at checkout. If you are on a temporary visit in Sweden and want to pick it up in our store, just contact us and we will arrange it!

Can I get an item wrapped as a gift when shopping at Fine Little Day?

Yes! Send an email to hej@finelittleday.com before placed order and tell us which product you would like us to gift wrap and we will sort it out.

Corporate Christmas gifts

We are happy to help with gifts for employees and the company's customers. Contact us at order@finelittleday.com for questions, prices, tips and orders.

Shipping & Delivery

What is the shipping cost when I shop online?

The shipping cost for your order depends on the destination. You will be informed of the freight cost when you make your order at checkout.

  • Free shipping within Sweden for orders over 1000 SEK
  • Free shipping within Germany, Belgium and the Netherlands for orders over 120 EURO.

Please note that the total amount specified in checkout does not include fees such as customs/taxes that may occur when the parcel is delivered.

For original artworks, such as bulky items included in the Curated by FLD, there is an additional insured and traceable shipping cost. This cost will be specified at checkout.

How can I track my order?

When your parcel is dispatched from us you will receive a text message containing a tracking number as well as a link to where you can track it. It can take some time before you see any details about the status of your package. If you are still not able to track your order after a few days, please contact our customer service at hej@finelittleday.com and we will help you.

When can I expect my order to arrive?

Normal delivery time for international orders is 2-7 business days if you have entered your contact details correctly. 2-4 business days within Sweden. For certain products, we have longer delivery times, in which case the current delivery time is stated on the product page.

What happens if I am unable to receive/collect the parcel?

If the parcel is not collected in time, or the delivery company is unable to deliver the parcel, it will be returned to us. When the parcel reaches us, we will contact you via email. For uncollected parcels, we charge a fee of 50 EUR within Europe and 60 EUR for the rest of the world. This fee corresponds to our costs for shipping, return shipping and handling.

Articles are missing from my order

If you have ordered posters together with other products, they will be sent in separate shipments. You will receive separate notifications from the carrier for each shipment. If all parcels have been delivered and articles are missing, please contact our service team at hej@finelittleday.com and we will assist you.

Customs, taxes and local fees

Orders to countries outside the EU may need to pay VAT, import duties, and taxes. These are applied when the package arrives at the local customs in the country of delivery. It is the customer's responsibility to pay extra fees for any customs clearance. If you have questions regarding import duties and fees we recommend that you contact your local customs office for more information.

From August 29, 2025, the de minimis rule no longer applies to shipments to the USA. Customs duties and import taxes apply to all imports into the United States, regardless of the shipment’s value.

UK customers – Brexit information
Due to Brexit, it’s more complicated to send packages to the UK from the EU. We’re working to make this process smoother for you. For now, following delivery terms apply to customers shopping from the UK:Purchases for less than 135GBP(shipping excluded) include VAT. Customers only pay import tax and duty. Purchases for 135GBP or more exclude VAT and the customer pays local VAT, import tax and duty before receiving the goods.If you have questions regarding import duties and fees when importing to the UK, we recommend that you contact your local customs office for more information.

Can I collect my order in your store?

Yes, when you shop within Sweden, you get pick up in store as a shipping option at checkout.

When you shop from a country outside of Sweden you will not get the option at checkout. If you are on a temporary visit in Sweden and want to pick it up in our store, just contact us and we will arrange it!

Ordering

What payment methods do you accept?

We accept payment using debit and credit cards (VISA, Mastercard, AMEX/American Express) and PayPal.

For customers in Sweden, United Kingdom, Norway, Finland, Denmark, Germany, Belgium and the Netherlands we offer you Klarna's payment methods with Pay in 30 days and Pay in 3 instalments.

When you order at customer service, you pay by payment in advance to our bank account or PayPal. For security reasons we do not accept card payments for orders made through customer service.

Can I change or cancel my order?

If your order is not processed yet, we may be able to change or cancel your order. Please contact us at hej@finelittleday.com as soon as possible after placing the order and we will make every effort to assist you if possible. Unfortunately, once an order is booked for delivery, we cannot change it.

Can I get an item wrapped as a gift when shopping at Fine Little Day?

Yes! Send an email to hej@finelittleday.com before placed order and tell us which product you would like us to gift wrap and we will sort it out.

Corporate gifts

We are happy to help with gifts for employees and the company's customers. Contact us at order@finelittleday.com for questions, prices, tips and orders.

Products & Prices

Where do I find care instructions for my product?

Care instructions for products can be found on the product page for each product. If you have further questions do not hesitate to contact our customer service at hej@finelittleday.com

What paper is used for your posters?

We use different types of paper for our posters to ensure the best possible color reproduction and visual quality. All posters are printed on FSC and Nordic Swan Ecolabelled paper with a matte, smooth surface. The weight of the paper varies between 170-210 grams. All Fine Little Day posters are printed in Sweden.

What does it mean that your posters are printed on demand?

To reduce our environmental impact, we print our posters on demand – meaning each one is produced only when you place an order. This way, we avoid unnecessary overproduction and stock piling. It also allows us to offer a wider range of designs and sizes, so you can find exactly what suits your space.

Do you offer a framing service?

If you would like us to frame the picture, that's no problem! Add the FRAMING item when you purchase a poster with a matching frame and you will receive everything ready to hang up immediately.

Please note! The right of withdrawal does not apply to custom-made products, including framed posters. This means that posters, frames, and the framing service are non-returnable.

About our gift cards

Our gift cards are valid for two years and can be used online or in our store in Spinneriet in Lindome, Sweden.

The gift card is digital and will be delivered to you, the customer, by email immediately after ordering. Buy it here.

Can I get fabric samples with Fine Little Day's fabrics?

Absolutely! You can get a sample of fabric for both our curtains and our products by the metre. On the product page, you will find a button where you can easily order a fabric sample.

Additional information:

  • Our fabric samples vary in size, but measures approximately 12x12 cm.
  • Fabric samples cannot be returned.
  • Shipping cost will be added at checkout.
  • If you combine fabric samples with other products in your order, regular delivery time and shipping costs apply.
  • Orders for fabric samples only are sent by post. Please note that the delivery time may vary and that in individual cases it may take a little longer.

We look forward to your order and hope you find the right choice of fabric!

What sewing services are available to order from Fine Little Day?

We currently offer sewing services for curtains and drapes made from Fine Little Days fabrics. Read more about how to order your curtains here.

Are there roller shades with Fine Little Day's patterns?

Yes! In the design collaboration between the Swedish company Sandatex who is the Nordics' leading manufacturer of sun protection fabric and Fine Little Day, we put the window in focus with patterns on roller blinds designed by artist Isis Maakestad. All roller shades are sold through the resellers of Sandatex. Find your retailer and discover the full collection here >>

Are there wallpapers with Fine Little Day's patterns?

Yes! We're thrilled to announce our collaboration together with Rebel Walls. Transforming some of our prints into wallpapers allows for even more creative expressions in your home. Discover the collection here >>

Returns & Complaints

I've changed my mind. Can I return the products?

We offer a 14-day return policy. If you wish to return an item, please contact hej@finelittleday.com.

Right of exchange and return right does not apply to goods sold by the meter, fabric samples, custom made curtains, sewing services or custom-made products.

How do I return my order?

We offer a 14-day return policy. If you wish to return an item, please contact hej@finelittleday.com.

Return the goods in unaltered condition, ideally in their original packaging. In case of exchange or return, you have to bear the cost of the return freight yourself and Fine Little Day will not refund any shipment or payment costs.

How do I make a complaint?

If you wish to make a complaint, please contact at hej@finelittleday.com. Please provide your order number, the reason for the complaint, and attach one or more photos of the product.

Right of exchange and purchase on approval does not apply to these products

Purchase on approval and exchange right does not apply to goods that are manufactured according to your special wishes or goods that have otherwise received a clear personal touch.

At finelittleday.com, the right of exchange and purchase on approval does not apply to fabrics sold by the metre, fabric samples, custom made curtains, sewing services or custom-made products

When will I receive the refund?

Refunds will be processed within 14 days from the date we receive and approve the return. When you receive confirmation that your return parcel has reached us you will be reimbursed. The reimbursement will be done with the same payment method used when placing the order.

Our store in Spinneriet

Opening hours at Spinneriet?

Regular opening hours are Thursday – Sunday, 11:00 – 16:00.

We will be open extra hours on Monday, 22 December, 11:00 – 16:00.

Our shop in Spinneriet will be closed on Christmas Day, 25 December, and New Year's Day, 1 January, during the Holidays.

For changes, keep an eye on our Instagram or call us on +46 31 44 52 22.

Want to visit us another time or day? Send an email to hej@finelittleday.com to book your appointment.

For opening hours of neighboring stores and restaurants, please visit spinnerietlindome.se

Welcome!

Can I collect my order in your store?

Yes, when you shop within Sweden, you get pick up in store as a shipping option at checkout. Our customer service will notify when your order is ready for pickup, normally within 1-5 working days.

Welcome to collect it during the shop's opening hours, Thursday-Sunday, 11:00 – 16:00.

When you shop from a country outside of Sweden you will not get the option at checkout. If you are on a temporary visit in Sweden and want to pick it up in our store, just contact us and we will arrange it!

Welcome to FLD Gallery

FLD Gallery is a physical exhibition space, next to our store and studio, found in the centennial factory building Spinneriet, where we curate three separate exhibitions per year.

Find all information about the exhibitions (current, upcoming, and previous) here.